Vendor Customer Service System - ROI Guide Results for Vendor Customer Service System
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Choosing Your Virtualization Hardware Vendor: Seven Keys to Ensuring Success with Your Customers
by Dell, Inc. and Intel
November 16, 2009
- (Free Research) This paper examines seven key questions you should ask yourself when choosing the prime hardware vendor for your virtualization solutions.
(ARTICLE)
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Understanding the Business Benefits of an Open Source SOA Platform
by JBoss, a Division of Red Hat
June 02, 2009
- (Free Research) This paper is divided into two sections. The first half of the paper describes the business challenges of three JBoss Enterprise Middleware customers and how they gained business benefit from the use of JBoss Enterprise products and services. The second half of the paper provides insight into the JBoss Enterprise SOA platform.
(ANALYST REPORT)
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Differentiating With Technical Support, a JBoss Customer Support Study
by JBoss, a Division of Red Hat
August 01, 2008
- (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
(WHITE PAPER)
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Forrester: Competition Intensifies For The SMB ERP Customer
by Oracle Corporation
August 2007
- (Free Research) This whitepaper addresses trends in Enterprie Resource Planning improvements as well as business needs and strengths to assess during vendor selection. Gain insight into the software as a service (SaaS) market and the results from heightened competition.
(WHITE PAPER)
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ROI on Network Efficiency: Customer Case Study
by Hewlett-Packard Company
February 2009
- (Free Research) When the State of Kansas Division of Information Services and Communications mandated that all of its departments find ways to consolidate operations and boost staff productivity, its networking services group was ready for the challenge. Read this case study to see what they did.
(CASE STUDY)
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Dell's SMART Approach to Workload Automation
by BMC Software, Inc
April 2009
- (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.
(WHITE PAPER)
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Enabling Software and SaaS Vendors to Gain Competitive Advantage: Partnering with SAP for Business Intelligence and Analytics to Achieve Rapid ROI
by SAP America Inc
November 2009
- (Free Research) On-premises software and SaaS vendors looking to provide BI and analytics functionality have a choice to develop their own components or to partner with an existing BI and analytics vendor. In this white paper, IDC presents evidence showing that a partnership with SAP can result in rapid ROI, improved productivity, innovation and more!
(WHITE PAPER)
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E-Guide: Increase Quality and ROI with SAP Certification and Training
by SkillSoft Corporation
November 2009
- (Free Research) Read this E-Guide and explore how certifications can help SAP gauge market levels of training and experience to deliver a better and faster ROI. Discover how the Business Process Expert certification can enhance the skills needed to create and compose business processes as well as bridge the gap between IT and business.
(E-LEARNING TUTORIAL)
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The Five Building Blocks of Attack Coverage: Assessing the Quality of your Intrusion Prevention System
by TippingPoint
October 2009
- (Free Research) What makes one intrusion prevention system (IPS) better than another? The best way to answer that question is to assess each vendor's solution on the five building blocks of attack coverage: Knowledge of applications, threat engine performance, breadth and depth of coverage, accuracy, and timeliness.
(WHITE PAPER)
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Why On-Demand Business Intelligence?
by Birst
July 2009
- (Free Research) Read this paper today to learn how on-demand BI is different from traditional BI and how on-demand BI can be much more beneficial to your organization. This paper will also lay out the key points you need to consider when making your decision on which BI vendor is right for your organization.
(WHITE PAPER)
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Ntreev USATackles Chargebacks and Terms of Service Violations with Device Reputation
by iovation, Inc.
June 2009
- (Free Research) One of the world's largest MMORPG publishers uses iovation to keep their games safe for their valued players, and the fraudsters out.
(CASE STUDY)
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Perceived costs or costly decisions? Learn the right way to leverage value from SAP for Business Intelligence and Performance Management
by IBM
December 2009
- (Free Research) This webcast, featuring Nucleus Research, uncovers research findings from analyzing numerous deployments in business intelligence and performance management within an SAP environment. Discover why many companies are turning to one specific vendor for the benefits it provides over SAP NetWeaver Business Warehouse.
(WEBCAST)
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Gaining a Competitive Edge: Streamlining AP and Business Process Automation
by Esker Inc.
July 2009
- (Free Research) This paper is designed to assist CEOs, CFOs, CIOs, Accounts Payable managers and ERP system administrators in learning, planning and evaluating automation of accounts payable processes to gain added efficiency in today's competitive business environment.
(WHITE PAPER)
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Reduce the Pain of ERP Upgrades with Better Planning
by SAP AG
June 2007
- (Free Research) This Report offers guidance on developing an overall corporate strategy for maintaining an ERP system by providing practical advice for planning and managing an ERP upgrade project.
(WHITE PAPER)
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Calculate the ROI of Implementing an Effective Vulnerability Management Solution
by Lumension
January 2009
- (Free Research) This Vulnerability Management ROI calculator provides a detailed estimate of the positive return that you can expect to receive from your investment in Lumension Security's unique vulnerability management solution.
(WHITE PAPER)
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VUE Software: Enterprise Incentive Management
by CSSI
VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.
(SOFTWARE PRODUCT)
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Buying Criteria for Disk-to-Disk Solutions
by Data Domain
May 2007
- (Free Research) Disk-to-Disk (D2D) backup has emerged in recent years to become a critical storage component of an enterprises’ data protection environment. Taneja Group has identified a locus of buying criteria that we believe compose the overall simplicity of operation of a D2D solution.
(ANALYST REPORT)
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Automation on Demand: Creating an Efficient and Cost Effective AP Solution
by Esker Inc.
July 2009
- (Free Research) This paper presents a solution that leverages comprehensive document process automation to deliver the advantages of paperless invoice processing as an on-demand service. It highlights the opportunity to shift ROI from the project level to the document level (capital versus operational expense) and realize automation benefits immediately.
(WHITE PAPER)
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BMC SQL Performance for DB2: A Review of the Potential Return on Investment
by BMC Software, Inc
November 2009
- (Free Research) The ever present demand to maximise the value delivered by business-critical applications requires that we optimise the use of all the resources that execute and manage them. BMC Software is one of the major vendors offering such support and has a highly regarded set of solutions collectively called BMC SQL Performance for DB2.
(WHITE PAPER)
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In-database Analytics Demystified
by Sybase, Inc.
October 2009
- (Free Research) In this podcast, listeners will hear a vendor-neutral, executive overview of in-database analytics technology from independent expert Rick Sherman. Find out how the technology works -- and how companies are leveraging it for improved operational efficiency and other business benefits.
(PODCAST)
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Six Reasons Why Microsoft's Hyper-V Will Overtake VMware to Become the Major Player in the x86 Server Virtualization Marketplace
by Microsoft Corporation India Pvt Ltd
May 2008
- (Free Research) In this report, Clabby Analytics explains why Hyper-V will overtake VMware in just a few years to become the x86 server virtualization market's leader.
(ANALYST REPORT)
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E-Book: Five Technology Trends for Improved Business Intelligence Performance
by Sybase, Inc.
November 2009
- (Free Research) In this E-Book, data warehousing and BI expert Rick Sherman explains how you can take advantage of BI trends to ensure that you get the right information to the right people at the right times, so they can make the best possible decisions.
(EBOOK)
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IDC WhitePaper: The Business Case for a Unified Wired and Wireless Solution
by Hewlett-Packard Company
August 2008
- (Free Research) To determine the return on investment (ROI) associated with the implementation of an HP ProCurve UWW network solution, IDC conducted a study of eight organizations world wide that have successfully performed HP ProCurve UWW implementations and are running the solution in their production environments today. This paper gives the results.
(WHITE PAPER)
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Road Map for Delivering BI Publisher Documents from Oracle EBS: A Guide to the Automated Delivery of Oracle E-Business Suite Documents via Email and Fax
by STR Software
September 2008
- (Free Research) This document is designed to be a guide to the Oracle E-Business Suite. It is intended to educate users, developers, managers, and executives of companies using Oracle E-Business Suite to automate and maintain the distribution of business documents
(WHITE PAPER)
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Increasing Competitiveness and Reducing Costs in Today's Economy
by Microsoft Corporation India Pvt Ltd
November 2009
- (Free Research) This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service.
(WHITE PAPER)
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