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Managed VoIP: More Cost Effective Than You Think
by Orange Business Services
July 21, 2009
- (Free Research) Currently over 600 Orange Business Services customers use their VPNs to transport voice and data. Some use a do-it-yourself model; others use a fully managed model. If you're looking for value, the fully managed approach is the less costly and higher quality alternative. Read this paper to find more details about pros and cons of each choice.
(WHITE PAPER)
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Implementing Unified Communications (UC): How to Minimize the Pitfalls and Capitalize on Business Benefits
by Avaya
September 14, 2009
- (Free Research) As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity.
(WHITE PAPER)
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
by NTR Global
October 29, 2009
- (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
(PRESENTATION)
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Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment
by NTR Global
October 29, 2009
- (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
(WHITE PAPER)
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Cutting Costs with WAN Optimization
by Riverbed Technology, Inc.
October 01, 2009
- (Free Research) Did you know it’s possible to cut IT costs without impacting day-to-day IT operations? In fact, when you download this whitepaper from Riverbed on cost-savings through WAN optimization, you’ll discover how businesses of all different sizes have realized a return on investment in just a few months.
(WHITE PAPER)
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End User Performance - Building and Maintaining ROI
by SAP AG
January 01, 2006
- (Free Research) In this white paper, explore how organizations are achieving strong returns on investment on their information technologie endeavors and investments by emphasizing user performance.
(WHITE PAPER)
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Avoid the Dragonfly's Sting: The Importance of the BI Licensing Model
by LogiXML
October 08, 2009
- (Free Research) This paper looks at end-user and server-based licensing fees for BI solutions and argues that server-based fees makes much more sense.
(WHITE PAPER)
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CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs
by Pivotal CRM, a CDC Software solution
February 20, 2009
- (Free Research) This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.
(WHITE PAPER)
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VKernel Capacity Analyzer
by VKernel
January 09, 2009
- (Free Research) In a virtual server infrastructure where all resources are shared, optimal performance can only be achieved with an adequate amount of properly allocated resource capacity. Not allocating enough resources can cause critical bottlenecks - leading to performance problems and costly downtime events.
(TRIAL SOFTWARE)
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E-Book: Five Technology Trends for Improved Business Intelligence Performance
by Sybase, Inc.
November 09, 2009
- (Free Research) In this E-Book, data warehousing and BI expert Rick Sherman explains how you can take advantage of BI trends to ensure that you get the right information to the right people at the right times, so they can make the best possible decisions.
(EBOOK)
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Taking Relationship Management to a New Level with Microsoft Dynamics CRM
by Microsoft
September 09, 2009
- (Free Research) Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
(WEBCAST)
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Compression ROI Tool
by IBM
October 19, 2009
- (Free Research) The IBM DB2 ROI tool has been designed for developers, database administrators and senior IT management personnel alike, to help them perform a clinical analysis of the cost savings gained from the Storage Optimization feature of DB2 for Linux, UNIX and Windows.
(DEMO)
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Virtualization Management Survey Report: Key Findings
by Focus
August 01, 2009
- (Free Research) This FOCUS report of key findings presents the highlights of an end-user survey conducted in April 2009, outlining the current state of virtualization adoption, pain points, barriers to expansion, and management requirements.
(ANALYST REPORT)
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Presentation Transcript: Ten Steps to Evaluate Google Apps for Lotus Domino Users
by Google Apps
December 01, 2009
- (Free Research) This transcript of the "Ten Steps to Evaluate Google Apps" webcast provides you with 10 steps for organizations that currently use Lotus Notes/Domino to determine if Google Apps is a good fit. Learn how to select a pilot project, calculate ROI and estimate training requirement to assist you in your decision making.
(PRESENTATION TRANSCRIPT)
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Get More from Business Intelligence (BI) by Understanding Your Analysis Needs
by IBM
July 08, 2009
- (Free Research) A companywide business intelligence deployment that adapts to the analysis needs and styles of key sets of users within the organization is the key to unlocking the true potential of BI. This whitepaper outlines four styles of analysis and explains how to build deployment plans around these key pillars to get the most return on your BI investment.
(WHITE PAPER)
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Avatars Proven to Increase Advertising Effectiveness
by Humanity Interactive
September 30, 2009
- (Free Research) Blue Rain commissioned Humanity Online to create an avatar for their character "Marcus OneNote" that could act, react, and interact with visitors to the OneNote Ad and landing page of the community site for OneNote. Read on to learn how avatars are increasing advertising effectiveness.
(CASE STUDY)
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How to Calculate The ROI & TCO of Your Mobile Users Before Cost Overruns Blindside You
by BoxTone
October 08, 2009
- (Free Research) This handbook is designed to help senior IT management calculate their organization's mobile ROI and TCO -- using an enterprise environment of 2,000 mobile users to demonstrate the approach -- and includes a 5-step analytical approach for reducing that TCO by as much as 15-20 percent.
(ANALYST REPORT)
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Reinforce Business Objectives and Achieve ROI with Internet Identity Security
by Ping Identity Corporation
June 17, 2009
- (Free Research) Read this white paper to learn how after deploying PingFederate or PingConnect your organization will yield a high return on investment and run more efficiently and will have distinct competitive advantage over companies that do not leverage Internet Identity Security Software.
(WHITE PAPER)
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10 Steps to Evaluate Google Apps for Lotus Domino Users
by Google Apps
November 17, 2009
- (Free Research) This expert webcast provides you with 10 steps for organizations that currently use Lotus Notes/Domino to determine if Google Apps is a good fit. Learn how to select a pilot project, calculate ROI and estimate training requirement to assist you in your decision making.
(WEBCAST)
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Podcast- 10 Steps to Evaluate Google Apps for Lotus Domino Users
by Google Apps
November 17, 2009
- (Free Research) This expert podcast provides you with 10 steps for organizations that currently use Lotus Notes/Domino to determine if Google Apps is a good fit. Learn how to select a pilot project, calculate ROI and estimate training requirement to assist you in your decision making.
(PODCAST)
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Choosing a Standard for BI and Reporting: Simplify the IT Environment Reduce Your TCO Increase Your ROI
by IBM
January 05, 2009
- (Free Research) The reasons driving standardization in BI and reporting are core to every company—cutting costs, boosting revenue, and increasing profits. IBM Cognos 8 BI lets business users move among capabilities in a guided way, get the answers they seek, and collaborate while giving IT complete control over the BI environment.
(WHITE PAPER)
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Solve Five Key IT Security Challenges with Cloud-Based Authentication
by VeriSign, Inc
October 06, 2009
- (Free Research) This paper shows how to implement greater security for data and applications using two-factor authentication. It demonstrates how a cloud-based solution for two-factor authentication delivers a high level of security with minimal user impact and protects against unauthorized access. Read on to learn more.
(WHITE PAPER)
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Forrester: The Total Economic Impact of Oracle Identity Manager
by Oracle Corporation
January 19, 2009
- (Free Research) Oracle Identity Manager is an enterprise identity management system that manages users' access right and privileges, throughout the provisioning life-cycle, within enterprise IT resources.
(WHITE PAPER)
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Business Intelligence Standardization
by SAP BusinessObjects
June 19, 2009
- (Free Research) This paper gives an overview of the advantages of implementing business intelligence (BI) standards. Learn how successful organizations have standardized on, and benefited from BI solutions from SAP - and why you should join them.
(WHITE PAPER)
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Business Intelligence - Now More Than Ever
by SAP BusinessObjects
December 19, 2008
- (Free Research) The goal of this white paper is to explain why business intelligence is a sound investment for any IT manager to make, especially now. Budgets are tighter and demands from executives to see immediate results from IT implementations are increasing. This paper outlines the benefits of a BI solution and its impact on a company. Read on to learn more.
(WHITE PAPER)
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