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Managed VoIP: More Cost Effective Than You Think

by Orange Business Services

July 21, 2009 - (Free Research) Currently over 600 Orange Business Services customers use their VPNs to transport voice and data. Some use a do-it-yourself model; others use a fully managed model. If you're looking for value, the fully managed approach is the less costly and higher quality alternative. Read this paper to find more details about pros and cons of each choice.

(WHITE PAPER)

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Implementing Unified Communications (UC): How to Minimize the Pitfalls and Capitalize on Business Benefits

by Avaya

September 14, 2009 - (Free Research) As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity.

(WHITE PAPER)

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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support

by NTR Global

October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.

(PRESENTATION)

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Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment

by NTR Global

October 29, 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.

(WHITE PAPER)

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Cutting Costs with WAN Optimization

by Riverbed Technology, Inc.

October 01, 2009 - (Free Research) Did you know it’s possible to cut IT costs without impacting day-to-day IT operations? In fact, when you download this whitepaper from Riverbed on cost-savings through WAN optimization, you’ll discover how businesses of all different sizes have realized a return on investment in just a few months.

(WHITE PAPER)

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ROI Case Study: Data Access Networking for VoIP and Lawful Intercept

by Gigamon

January 05, 2009 - (Free Research) Check out this brief paper to learn how a customer benefited from a Gigamon deployment of TAPs directly into several 10G ports; they also aggregated the traffic, eliminating the need to connect very expensive tools on each connection in question.

(CASE STUDY)

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Don't Lose Your ROI with Antiquated Network Technology: Learn about New Technology from Sun and Intel

by Sun Microsystems, Inc. and Intel Corporation

September 17, 2009 - (Free Research) Watch this webcast to learn how the latest blade server modules from Sun Microsystems, based on the Intel® Xeon® processor 5500 series, deliver significant performance gains and energy savings, plus an innovative approach to networking that virtualizes each 10GbE port and provides high-bandwidth connectivity to each virtual server.

(WEBCAST)

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Understanding and Managing Supply Chain Risk

by SAP AG

January 01, 2006 - (Free Research) Download this white paper and explore new thinking on potential risk to global supply chains and how companies are adopting the statistical methods more commonly associated with finance and insurance. Learn how identifying and profiling risk variables, quantifying risk and using IT solutions can create higher resilience for supply chain management.

(WHITE PAPER)

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