How To Evaluate The Success Of A CRM System - ROI Guide Results for How To Evaluate The Success Of A CRM System
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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success
by Pivotal CRM, a CDC Software solution
February 20, 2009
- (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
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How to Assure ERP Success: Taking Ownership
by IFS
January 12, 2009
- (Free Research) CarSound CFO Steve Ragow encourages you to take ownership of and master your ERP system to assure your success.
(WHITE PAPER)
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The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them
by Pivotal CRM, a CDC Software solution
June 09, 2009
- (Free Research) This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.
(WHITE PAPER)
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Differentiating With Technical Support, a JBoss Customer Support Study
by JBoss, a Division of Red Hat
August 01, 2008
- (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
(WHITE PAPER)
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Top 5 Best Practices for Creating Effective Campaign Dashboards
by Tableau Software
June 2008
- (Free Research) We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign, customer, advertising and/or branding information needed to achieve marketing objectives.
(WHITE PAPER)
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The Importance of Measuring ROI: The Indicator of Business and IT Performance
by SAP AG
December 2008
- (Free Research) A disciplined IT performance measurement program is critical not only for business growth but also for economic viability. This paper provides a framework for a Return on IT (ROIT™) methodology and discusses how to deploy it within a company's business processes.
(WHITE PAPER)
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The Total Economic Impact™ Of Esker DeliveryWare
by Esker Inc.
July 2009
- (Free Research) Read this commissioned Total Economic Impact (TEI) study conducted by Forrester Consulting on behalf of Esker to learn more about how beneficial going paperless can be for your company and how Esker DeliveryWare can help today.
(ANALYST REPORT)
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The 11 Secrets of Business Rules Success
by FICO
May 2009
- (Free Research) Download this paper and learn how Blaze Advisor makes it easy to bring the power of predictive analytics to bear on decisions, integrating judgmental and regulatory business rules with analytically derived models for more precise, more effective decision making. Download and learn the secrets of developing decision management applications.
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The Total Economic Impact Of DMExpress
by Syncsort
August 2008
- (Free Research) The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis.
(WHITE PAPER)
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Taking Relationship Management to a New Level with Microsoft Dynamics CRM
by Microsoft
September 2009
- (Free Research) Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
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Do Extraordinary Things Everyday with Microsoft Dynamics CRM!
by Microsoft
September 2009
- (Free Research) In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.
(WEBCAST)
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Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit
by Microsoft
September 2009
- (Free Research) This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.
(WEBCAST)
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Presentation Transcript: Ten Steps to Evaluate Google Apps for Lotus Domino Users
by Google Apps
December 2009
- (Free Research) This transcript of the "Ten Steps to Evaluate Google Apps" webcast provides you with 10 steps for organizations that currently use Lotus Notes/Domino to determine if Google Apps is a good fit. Learn how to select a pilot project, calculate ROI and estimate training requirement to assist you in your decision making.
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CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs
by Pivotal CRM, a CDC Software solution
February 2009
- (Free Research) This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.
(WHITE PAPER)
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Choosing Your Virtualization Hardware Vendor: Seven Keys to Ensuring Success with Your Customers
by Dell, Inc. and Intel
November 2009
- (Free Research) This paper examines seven key questions you should ask yourself when choosing the prime hardware vendor for your virtualization solutions.
(ARTICLE)
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Grow Your Business with the Visibility to Capture More Sales Opportunities
by Microsoft
September 2009
- (Free Research) In part one of this webcast series, we show you how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0.
(WEBCAST)
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Making Interactions More Intelligent Across All Channels in the Retail Finance Industry
by Infor CRM
July 2009
- (Free Research) In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction.
(WHITE PAPER)
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CRM Strategy Guide: Leveraging your customers
by Sun Microsystems, Inc.
September 2009
- (Free Research) Learn how innovative companies are turning CRM challenges into an opportunity for business advantage and cost reduction.
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Connect and Empower Mobile Salespeople
by Oracle Corporation
June 2009
- (Free Research) Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.
(WHITE PAPER)
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Increase Your Returns Using Event-Based Marketing
by Infor CRM
July 2009
- (Free Research) Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
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10 Steps to Evaluate Google Apps for Lotus Domino Users
by Google Apps
November 2009
- (Free Research) This expert webcast provides you with 10 steps for organizations that currently use Lotus Notes/Domino to determine if Google Apps is a good fit. Learn how to select a pilot project, calculate ROI and estimate training requirement to assist you in your decision making.
(WEBCAST)
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Increasing Competitiveness and Reducing Costs in Today's Economy
by Microsoft Corporation India Pvt Ltd
November 2009
- (Free Research) This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service.
(WHITE PAPER)
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Implementing Unified Communications (UC): How to Minimize the Pitfalls and Capitalize on Business Benefits
by Avaya
September 2009
- (Free Research) As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity.
(WHITE PAPER)
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Podcast- 10 Steps to Evaluate Google Apps for Lotus Domino Users
by Google Apps
November 2009
- (Free Research) This expert podcast provides you with 10 steps for organizations that currently use Lotus Notes/Domino to determine if Google Apps is a good fit. Learn how to select a pilot project, calculate ROI and estimate training requirement to assist you in your decision making.
(PODCAST)
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Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment
by NTR Global
October 2009
- (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
(WHITE PAPER)
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