Call Centers Companies - ROI Guide Results for Call Centers Companies
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Cisco Unified Communications: Unifying Communications Infrastructure
by Global Knowledge
December 2008
- (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight.
(WHITE PAPER)
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
by NTR Global
October 2009
- (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
(PRESENTATION)
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Virtual Desktop Management: Reducing Infrastructure Costs
by HP, Vmware and AMD
September 2009
- (Free Research) This webcast discusses ways to reduce costs and improve return on investment with desktop virtualization. Learn how implementing this technology enables you to reduce IT staff costs by more than 40 percent. Discover ways to reduce infrastructure expenses and total cost of ownership by more than 50 percent.
(WEBCAST)
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Increase Your Returns Using Event-Based Marketing
by Infor CRM
July 2009
- (Free Research) Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
(WHITE PAPER)
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Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment
by NTR Global
October 2009
- (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
(WHITE PAPER)
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The Efficient Next Gen Datacenter: Doing More with Less - Podcast
by Hewlett Packard Company and Intel
March 2009
- (Free Research) Listen to this Podcast to learn how to build a dynamic IT infrastructure and pro-actively manage your data center.
(PODCAST)
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The Efficient Next Gen Datacenter: Doing More with Less
by Hewlett Packard Company and Intel
March 2009
- (Free Research) View this Webcast to learn how to build a dynamic IT infrastructure and pro-actively manage your data center.
(WEBCAST)
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Three Steps to Improving Server Virtualization ROI with everRun
by Marathon Technologies
September 2009
- (Free Research) Server virtualization offers a tremendous opportunity for cost savings in the data center. This paper will give three steps you can take to dramatically improve your cost savings from server virtualization as well as show how companies are using Marathon's everRun software to implement those steps.
(WHITE PAPER)
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REDUCING COSTS THROUGH BETTER SERVER UTILIZATION
by Sun Microsystems, Inc.
March 2009
- (Free Research) Keeping datacenters agile is key as IT organizations support dynamically changing business priorities and cope with economic pressures. By consolidating systems onto the latest server technology and taking advantage of virtualization techniques, enterprises can optimize datacenter efficiency, gain flexibility, and reduce operating costs.
(WHITE PAPER)
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The Importance of Measuring ROI: The Indicator of Business and IT Performance
by SAP AG
December 2008
- (Free Research) A disciplined IT performance measurement program is critical not only for business growth but also for economic viability. This paper provides a framework for a Return on IT (ROIT™) methodology and discusses how to deploy it within a company's business processes.
(WHITE PAPER)
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Presentation Transcript: Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers
by PC Connection in partnership with Intel
October 2009
- (Free Research) Read this transcript featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel's Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments
(PRESENTATION TRANSCRIPT)
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PODCAST: Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers
by PC Connection in partnership with Intel
September 2009
- (Free Research) Join this Podcast, presented by PC Connection, featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel’s Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments.
(PODCAST)
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Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers
by PC Connection in partnership with Intel
September 2009
- (Free Research) Join this Webcast, presented by PC Connection, featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel’s Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments.
(WEBCAST)
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In my Defense let me State that the Bed was Already on Fire when I climbed into it -- A Guide for Medical Device Developers to design better products, save money, and meet FDA/CDRH requirements
by IBM
March 2009
- (Free Research) The CDRH (Center for Devices and Radiological Health) is in the process of updating their standards and suggested practices. They are going to be more strict with medical device developers. The purpose of this paper is to present the medical device developer guidelines for complying with the "suggestions" of the CDRH.
(ANALYST REPORT)
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ESET Antivirus Smart Security Center
by ESET
October 2009
- (Free Research) Check out this Antivirus Smart Security Center from ESET to access the latest information about antivirus solutions for small and mid-sized business as well as the enterprise.
(RESOURCE CENTER)
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Find Balance in Your Data Center
by CDW Corporation
September 2009
- (Free Research) Virtualization has become a common solution to the problem of server sprawl. By using this technology to consolidate servers, many companies are using less floor space, cutting energy consumption, and simplifying management. But IT must translate these technological advantages into concrete improvements for the business. Read on to learn more.
(WHITE PAPER)
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Reassessing Server Costs for Mid-Size Companies – An on-demand Webcast
by Sun Microsystems, Inc. and Intel Corporation
September 2009
- (Free Research) View this webcast to gain insight into how upgrading your aging infrastructure can grow your bottom line.
(WEBCAST)
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Virtual Data Center E-Zine - Volume 9
by Virtual Data Center E-Zine - Volume 9
April 2009
- (Free Research) In this month's issue of Virtual Data Center, learn how to reduce the number of physical servers even more by focusing on the process of virtual machine placement on host servers.
(EZINE)
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Advancing Return on Investment Analysis for Government IT: A Public Value Framework
by SAP AG
January 2009
- (Free Research) The range and complexity of government information technology (IT) investments makes assessing their returns a daunting prospect. This white paper presents a public ROI assessment framework that addresses the shortcomings in the available methods and models for assessing public returns.
(WHITE PAPER)
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Aberdeen Green IT Assessment and ROI Calculator
by IBM
September 2009
- (Free Research) This online assessment tool designed specifically for organizations seeking to improve their Green IT capabilities, performance and ROI.
(ASSESSMENT TOOL)
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How NOT to waste 50% of your virtualization budget
by HP, Citrix, and Intel
October 2009
- (Free Research) In this webcast, viewers will discover a new combination of tools that can help them transform their IT systems into agile, virtual infrastructures. Discover how to leverage this approach for a quicker return on investment and reduced operations, management and networking costs.
(WEBCAST)
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Strong Anti-virus Protection and Quantifiable ROI: How One Company Achieved Both
by ESET
April 2009
- (Free Research) Citing its ease of use and heuristics, Archbold Medical Center chose ESET NOD32 Antivirus – Business Edition over a better known competitor. This case study details the fine points that led to that decision, including the software’s ability to find infections in their environment that had previously gone undetected.
(WHITE PAPER)
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Customer case studies using HP Business Availability Center
by Hewlett-Packard Company
June 2009
- (Free Research) Read this paper to see how HP's Business Availability Center software can help you monitor customer experience and proactively identify issues before they become problems.
(WHITE PAPER)
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The Power of Automation: The EDS Story
by Hewlett-Packard Company
September 2009
- (Free Research) It is becoming increasingly difficult for data center pros to manage their IT environments. This webcast explores best practices for automation and details the benefits you can realize from implementing the technology.
(WEBCAST)
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Leveraging Enterprise DeDupe for Maximum ROI
by FalconStor Software
May 2009
- (Free Research) This webcast is part of Falconstor Software's "IT as a Weapon Series" designed to provide insight for IT managers and storage professionals. In this presentation, Vice President of Falconstor's Enterprise Solutions, Chris Poelker, discusses common IT challenges, the importance of deduplication, and examines the benefits of Falconstor's solutions.
(WEBCAST)
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