Call Center Budget - ROI Guide Results for Call Center Budget
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
by NTR Global
October 29, 2009
- (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
(PRESENTATION)
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Cisco Unified Communications: Unifying Communications Infrastructure
by Global Knowledge
December 2008
- (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight.
(WHITE PAPER)
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How NOT to waste 50% of your virtualization budget
by HP, Citrix, and Intel
October 2009
- (Free Research) In this webcast, viewers will discover a new combination of tools that can help them transform their IT systems into agile, virtual infrastructures. Discover how to leverage this approach for a quicker return on investment and reduced operations, management and networking costs.
(WEBCAST)
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Advancing Return on Investment Analysis for Government IT: A Public Value Framework
by SAP AG
January 2009
- (Free Research) The range and complexity of government information technology (IT) investments makes assessing their returns a daunting prospect. This white paper presents a public ROI assessment framework that addresses the shortcomings in the available methods and models for assessing public returns.
(WHITE PAPER)
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The Efficient Next Gen Datacenter: Doing More with Less
by Hewlett Packard Company and Intel
March 2009
- (Free Research) View this Webcast to learn how to build a dynamic IT infrastructure and pro-actively manage your data center.
(WEBCAST)
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Automate Virtualization in Your Data Center - EMA Analyst Report
by Hewlett-Packard Company
December 2008
- (Free Research) This EMA white paper addresses the challenges of a complex multi-tier environment. It highlights specific examples of how virtualization provides measurable ROI, looks at the challenges for data center management that virtualization introduces, and most importantly, it provides specific and actionable recommendations for managing virtual systems.
(WHITE PAPER)
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The Efficient Next Gen Datacenter: Doing More with Less - Podcast
by Hewlett Packard Company and Intel
March 2009
- (Free Research) Listen to this Podcast to learn how to build a dynamic IT infrastructure and pro-actively manage your data center.
(PODCAST)
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Reshaping Your Endpoint Security Strategy
by Shavlik Technologies
July 2009
- (Free Research) The business of managing and securing endpoints is in serious need of an overhaul. You can no longer count on antivirus and antispyware programs that were written for Windows 95 to defend against modern threats. Read this white paper to learn about solutions that take a new look at modern technology, modern threats, and modern business reality.
(WHITE PAPER)
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Secrets to Successful DR and Continuity Planning
by Compellent
December 2008
- (Free Research) This webinar reviews several enabling technologies that greatly simplify Disaster Recovery and business continuity like Silver Peak's WAN optimization solution. You'll also hear how OfficeWare was able to implement an effective and fully verified DR solution on a limited budget.
(WEBCAST)
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Reassessing Server Costs for Mid-Size Companies – An on-demand Webcast
by Sun Microsystems, Inc. and Intel Corporation
September 2009
- (Free Research) View this webcast to gain insight into how upgrading your aging infrastructure can grow your bottom line.
(WEBCAST)
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Reduce Power and Cooling Expenses with HP Reference Architectures for Oracle
by Hewlett Packard Company and Intel
July 2009
- (Free Research) IT managers are looking for ways to improve energy efficiency - to reduce power consumption and cooling requirements - to save money. Using HP Reference Architectures for Oracle, you get a modular, inherently flexible, and highly available application platform that accomplishes that. Read this paper for details.
(WHITE PAPER)
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Citrix XenServer - Enterprise-Class, Cloud-Proven Virtualization. Free.
by Citrix
July 2009
- (Free Research) XenServer is the only free, enterprise-class virtualization platform. With powerful features such as live migration and centralized multi-node management, your datacenter is instantly smaller and smarter. For free. You can't afford not to download it now.
(DOWNLOAD)
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eBook: 6 Essential Strategies For Economizing Your Storage
by Hitachi Data Systems
November 2009
- (Free Research) There are six technologies and strategies for economizing your storage in this ebook. Together they can transform your data center into an economically superior storage environment.
(WHITE PAPER)
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Oracle Database 11g Product Family
by Oracle Corporation
September 2009
- (Free Research) Read this white paper to get an overview of the Oracle Database family of products and learn how you can transform your business, budgets, and service levels with Oracle Database 11g Release 2.
(WHITE PAPER)
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Save Money on Mainframe Hardware and Software: Five Simple Steps to Managing MIPS
by Compuware Corporation
September 2009
- (Free Research) This paper will detail how to control and manage MIPS usage by employing a systematic, repeatable approach that uses powerful technology and a proven process and expertise.
(WHITE PAPER)
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SEPATON Architecture: Designed for Data-Intensive Enterprises
by SEPATON
May 2009
- (Free Research) This paper describes the innovative architecture that SEPATON has designed specifically to meet the data protection challenges of data-intensive enterprises while achieving optimal cost savings and measurable ROI.
(WHITE PAPER)
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Maximizing Enterprise Backup and Dedupe Performance for Greater ROI
by FalconStor Software
November 2009
- (Free Research) Disk-based backup systems fundamentally change the way we do backup and recovery. But the key is to treat disk as disk and not as tape. Solutions need to recognize the intelligent features of disk and take advantage of those features. This webcast explores how to leverage the advantages of disk for best possible backup performance and maximum ROI.
(WEBCAST)
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Automation on Demand: Creating an Efficient and Cost Effective AP Solution
by Esker Inc.
July 2009
- (Free Research) This paper presents a solution that leverages comprehensive document process automation to deliver the advantages of paperless invoice processing as an on-demand service. It highlights the opportunity to shift ROI from the project level to the document level (capital versus operational expense) and realize automation benefits immediately.
(WHITE PAPER)
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Virtual Desktop Management: Reducing Infrastructure Costs
by HP, Vmware and AMD
September 2009
- (Free Research) This webcast discusses ways to reduce costs and improve return on investment with desktop virtualization. Learn how implementing this technology enables you to reduce IT staff costs by more than 40 percent. Discover ways to reduce infrastructure expenses and total cost of ownership by more than 50 percent.
(WEBCAST)
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The Top 3 Cost-Cutting Mistakes CIOs Make And How to Avoid Them
by Rally Software Development Corp.
April 2009
- (Free Research) The current economic downturn has resulted in contraction of IT Department budgets and a mandate to allocate resources to only the most critical projects, then execute flawlessly. In these tough times, it is imperative for CIOs to deliver more value from as IT budgets fall..
(WHITE PAPER)
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Business Intelligence - Now More Than Ever
by SAP BusinessObjects
December 2008
- (Free Research) The goal of this white paper is to explain why business intelligence is a sound investment for any IT manager to make, especially now. Budgets are tighter and demands from executives to see immediate results from IT implementations are increasing. This paper outlines the benefits of a BI solution and its impact on a company. Read on to learn more.
(WHITE PAPER)
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Ten steps to better requirements management
by IBM
October 2008
- (Free Research) Requirements definition and management is an activity that has the potential to deliver a high, fast ROI. This white paper explains the characteristics of a good requirement and presents ten steps to better requirements management. Read on to learn how better requirements translate into easier, higher quality projects.
(WHITE PAPER)
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Why On-Demand Business Intelligence?
by Birst
July 2009
- (Free Research) Read this paper today to learn how on-demand BI is different from traditional BI and how on-demand BI can be much more beneficial to your organization. This paper will also lay out the key points you need to consider when making your decision on which BI vendor is right for your organization.
(WHITE PAPER)
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Best Practices in Reconciliation: A Practical Guide for Asset Managers
by Advent Software, Inc
July 2008
- (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
(WHITE PAPER)
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6 Steps to Improving Manufacturing Performance:
by Apriso Corporation
April 2009
- (Free Research) This executive brief presents the six "Rules of the Road" that can help you cut costs, increase cash flow and become more responsive to changing market conditions in the manufacturing industry.
(WHITE PAPER)
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