CRM Experience In Banks - ROI Guide Results for CRM Experience In Banks
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Do Extraordinary Things Everyday with Microsoft Dynamics CRM!
by Microsoft
September 09, 2009
- (Free Research) In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.
(WEBCAST)
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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success
by Pivotal CRM, a CDC Software solution
February 20, 2009
- (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
(WHITE PAPER)
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Making Interactions More Intelligent Across All Channels in the Retail Finance Industry
by Infor CRM
July 22, 2009
- (Free Research) In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction.
(WHITE PAPER)
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Taking Relationship Management to a New Level with Microsoft Dynamics CRM
by Microsoft
September 09, 2009
- (Free Research) Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
(WEBCAST)
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Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit
by Microsoft
September 09, 2009
- (Free Research) This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.
(WEBCAST)
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Infor CRM Epiphany For Consumer Products
by Infor CRM
July 01, 2009
- (Free Research) Infor CRM Epiphany helps you make the most of customer interactions and improve your sales, marketing, and service operations in order to increase loyalty, enhance brand preference, and boost profitability.
(BROCHURE)
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Customer case studies using HP Business Availability Center
by Hewlett-Packard Company
June 01, 2009
- (Free Research) Read this paper to see how HP's Business Availability Center software can help you monitor customer experience and proactively identify issues before they become problems.
(WHITE PAPER)
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Grow Your Business with the Visibility to Capture More Sales Opportunities
by Microsoft
September 09, 2009
- (Free Research) In part one of this webcast series, we show you how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0.
(WEBCAST)
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The Total Economic Impact™ Of Esker DeliveryWare
by Esker Inc.
July 10, 2009
- (Free Research) Read this commissioned Total Economic Impact (TEI) study conducted by Forrester Consulting on behalf of Esker to learn more about how beneficial going paperless can be for your company and how Esker DeliveryWare can help today.
(ANALYST REPORT)
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Business Intelligence - Now More Than Ever
by SAP BusinessObjects
December 19, 2008
- (Free Research) The goal of this white paper is to explain why business intelligence is a sound investment for any IT manager to make, especially now. Budgets are tighter and demands from executives to see immediate results from IT implementations are increasing. This paper outlines the benefits of a BI solution and its impact on a company. Read on to learn more.
(WHITE PAPER)
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CRM Strategy Guide: Leveraging your customers
by Sun Microsystems, Inc.
September 15, 2009
- (Free Research) Learn how innovative companies are turning CRM challenges into an opportunity for business advantage and cost reduction.
(INFORMATION CENTER)
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A Guide To CRM ROI
by Relavis Corporation
August 13, 2009
- (Free Research) The purpose of this paper is to provide a foundation for building, analyzing and interpreting a return on investment (ROI) model for your customer relationship management initiative.
(WHITE PAPER)
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American Airlines sees ROI of 1192% in 2 Months with Predictive Analytics
by SPSS Inc. Worldwide Headquarters
February 20, 2009
- (Free Research) To overcome the challenges of increased customer data, American Airlines deployed SPSS for Windows to replace its mainframe based analytics system, increasing productivity of its customer research team and improving decision making while reducing ongoing costs.
(CASE STUDY)
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Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI
by SPSS Inc. Worldwide Headquarters
December 31, 2008
- (Free Research) This whitepaper makes the case for using predictive analytics as a catalyst for a company's growth. It includes best practices from several global companies including: Cablecom, Royal & Sun Alliance, and T. Rowe Price. Ultimately, it is about maximizing the level of understanding that can be achieved with customer data.
(WHITE PAPER)
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Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity
by CSSI
December 2008
- (Free Research) Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.
(WHITE PAPER)
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CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs
by Pivotal CRM, a CDC Software solution
February 2009
- (Free Research) This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.
(WHITE PAPER)
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The Total Economic Impact Of DMExpress
by Syncsort
August 2008
- (Free Research) The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis.
(WHITE PAPER)
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OEM Program eBook
by SAP America Inc
October 2009
- (Free Research) Find out how to tap into a long-running program with over 750 OEM partners worldwide, and make SAP BusinessObjects market leading BI platform your own.
(EBOOK)
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The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them
by Pivotal CRM, a CDC Software solution
June 2009
- (Free Research) This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.
(WHITE PAPER)
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Infor - ERP VISUAL
by Infor
September 2008
- (Free Research) Infor ERP VISUAL combines affordability and deep functionality, and is ideal for high growth, mixed-mode manufacturers who need a modular solution. Learn why more than 4,000 businesses trust Infor ERP VISUAL to run their operations.
(DEMO)
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Increase Your Returns Using Event-Based Marketing
by Infor CRM
July 2009
- (Free Research) Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
(WHITE PAPER)
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VUE Software: Enterprise Incentive Management
by CSSI
VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.
(SOFTWARE PRODUCT)
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Connect and Empower Mobile Salespeople
by Oracle Corporation
June 2009
- (Free Research) Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.
(WHITE PAPER)
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Find, Qualify, and Close More Business Faster With a Free Trial of ZoomInfo
by ZoomInfo
May 2009
- (Free Research) In today's economy, it is important to take every step you can to ensure sales effectiveness, which includes knowing who to contact and having accurate and helpful information about their company. You can get all this and more with this free trial of ZoomInfo.
(DEMO)
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
by NTR Global
October 2009
- (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
(PRESENTATION)
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