Media Customer Service - ROI Guide Results for Media Customer Service (Page 2)
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NIBCO, INC: Integrating Inbound Sales Order Automation
by Esker Inc.
July 10, 2009
- (Free Research) In this case study NIBCO, INC. implemented an SAP solution for comprehensive customer relationship management (CRM). Read this case study to learn how NIBCO, INC chose and implemented Esker DeliveryWare as their SAP Solution and the benefits they reaped from Esker DeliveryWare.
(CASE STUDY)
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Best Practices in Reconciliation: A Practical Guide for Asset Managers
by Advent Software, Inc
July 2008
- (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
(WHITE PAPER)
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Connect and Empower Mobile Salespeople
by Oracle Corporation
June 2009
- (Free Research) Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.
(WHITE PAPER)
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Simplify Software as a Service (SaaS) Integration
by Cast Iron Systems
January 2008
- (Free Research) Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.
(WHITE PAPER)
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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success
by Pivotal CRM, a CDC Software solution
February 2009
- (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
(WHITE PAPER)
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Case Study: Quantum Data Deduplication Solution Provides IFB with Complete Return on Investment in Only Four Weeks
by Quantum Corporation
June 2009
- (Free Research) How does a dynamic U.K. business get its large customers to entrust it with their data? The answer is to deploy a Quantum data deduplication solution. By implementing a comprehensive disk-to-disk-to-tape (D2D2T) backup and restore infrastructure based on the Quantum DXi-Series..
(CASE STUDY)
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Forrester: Competition Intensifies For The SMB ERP Customer
by Oracle Corporation
August 2007
- (Free Research) This whitepaper addresses trends in Enterprie Resource Planning improvements as well as business needs and strengths to assess during vendor selection. Gain insight into the software as a service (SaaS) market and the results from heightened competition.
(WHITE PAPER)
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Infor - ERP VISUAL
by Infor
September 2008
- (Free Research) Infor ERP VISUAL combines affordability and deep functionality, and is ideal for high growth, mixed-mode manufacturers who need a modular solution. Learn why more than 4,000 businesses trust Infor ERP VISUAL to run their operations.
(DEMO)
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Customer case studies using HP Business Availability Center
by Hewlett-Packard Company
June 2009
- (Free Research) Read this paper to see how HP's Business Availability Center software can help you monitor customer experience and proactively identify issues before they become problems.
(WHITE PAPER)
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Business Benefits to Hosting SAP with FIT – a Customer Perspective
by Freudenberg IT
December 2009
- (Free Research) Join Richard Downham, Senior Vice President of Managed Services, Freudenberg IT and Darnell Smith, IT Director, Elster Electricity, in this podcast as they examine the ROI and cost savings customers should expect from hosting SAP.
(PODCAST)
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The ROI and TCO Benefits of Data Deduplication for Data Protection in the Enterprise
by Data Domain
August 2008
- (Free Research) This whitepaper examines and quantifies the costs and benefits of backup with deduplication storage as strategic assets for data protection. Three organizations in different industries are discussed as case studies.
(WHITE PAPER)
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CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs
by Pivotal CRM, a CDC Software solution
February 2009
- (Free Research) This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.
(WHITE PAPER)
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Top 5 Best Practices for Creating Effective Campaign Dashboards
by Tableau Software
June 2008
- (Free Research) We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign, customer, advertising and/or branding information needed to achieve marketing objectives.
(WHITE PAPER)
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The Path toward Pervasive Business Intelligence at Ferrari North America
by Tableau Software
December 2008
- (Free Research) Organizations in all industries and of all sizes are turning to business intelligence (BI) and data warehousing (DW) technologies and services to either automate or support decision-making processes.
(WHITE PAPER)
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Red Hat Continues To Redefine SOA: Simple. Open. Affordable
by JBoss, a Division of Red Hat
October 2008
- (Free Research) Despite the significant progress made with open standards in the industry, most SOA platforms are delivered with many proprietary, closed extensions that focus on customer lock-in more than automation of the value chain. Red Hat believes there is a better way. We redefine SOA to be simple, open, and affordable.
(WHITE PAPER)
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OEM Program eBook
by SAP America Inc
October 2009
- (Free Research) Find out how to tap into a long-running program with over 750 OEM partners worldwide, and make SAP BusinessObjects market leading BI platform your own.
(EBOOK)
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Forrester Research: The Total Economic Impact™ Of Microsoft Unified Communications Products and Services
by Microsoft Corporation India Pvt Ltd
August 2007
- (Free Research) Unified communications (UC), offers the promise of converging voice, data, and video communication and of eliminating many roadblocks in communication. In conducting these in-depth interviews with Microsoft UC products customers, Forrester found that organizations can achieve significant productivity improvements and cost savings.
(ANALYST BRIEF)
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Measuring Return on Investment of Real-time Feedback Analytics
by MarketTools, Inc.
November 2009
- (Free Research) This white paper demonstrates how Real-time Feedback Analytics (RFA) has very high ROIs, even under conservative estimates, both in absolute terms and relative to the many productivity investments.
(WHITE PAPER)
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The Total Economic Impact Of DMExpress
by Syncsort
August 2008
- (Free Research) The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis.
(WHITE PAPER)
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Webcast: Hear from Your Peers: Take Action now to Lower your Database Costs
by IBM
October 2009
- (Free Research) Is data management costing you too much money? Join us for a webcast where two IBM DB2 customers will discuss proven strategies that they have incorporated into their IT operations that have resulted in lowering their overall database costs.
(WEBCAST)
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The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics
by SPSS Inc. Worldwide Headquarters
February 2009
- (Free Research) This paper makes the case for using predictive analytics to drive organic growth, and gives two different methods for measuring financial return.
(WHITE PAPER)
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Business Value of Sterling Commerce Managed Services for B2B Integration
by Sterling Commerce
September 2009
- (Free Research) Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider.
(WHITE PAPER)
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VUE Software: Enterprise Incentive Management
by CSSI
VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.
(SOFTWARE PRODUCT)
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The ROI of Data Governance: A Revenue Generation Perspective
by DataFlux Corporation
June 2008
- (Free Research) Read this whitepaper to learn more about data governance, and when it is appropriate to measure data efforts with ROI or other metrics. Learn about an ROI calculator of data governance and how to test assumptions about data.
(WHITE PAPER)
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Running and Optimizing IT: A Best Practice Approach
by SAP AG
June 2009
- (Free Research) The results of this survey show that the highest priorities are focused not on technology but on the ability of IT to deliver services that provide value for customers and end users.
(WHITE PAPER)
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