Customer Service Survey Template - ROI Guide Results for Customer Service Survey Template (Page 5)
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Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity
by CSSI
December 2008
- (Free Research) Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.
(WHITE PAPER)
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How to Assure ERP Success: Taking Ownership
by IFS
January 2009
- (Free Research) CarSound CFO Steve Ragow encourages you to take ownership of and master your ERP system to assure your success.
(WHITE PAPER)
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Leveling the Field: Powerful Software Solutions for Midsize Companies
by Oracle Corporation
February 2009
- (Free Research) This paper highlights the value and benefits Oracle partners bring to IT implementations through the global Accelerate program - fixed-scope/fixed-price approach that ultimately lowers costs to customers and speeds time to value.
(WHITE PAPER)
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A Fresh Look at SAP's Software as a Service (SaaS) Solution
by SAP AG
May 2009
- (Free Research) Take take a fresh look at SAP's Software as a Service (SaaS) solution. Read this Aberdeen Analyst Insight by Cindy Jutras and learn why she is convinced that SAP Business ByDesign is real.
(ANALYST BRIEF)
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Reduce the Pain of ERP Upgrades with Better Planning
by SAP AG
June 2007
- (Free Research) This Report offers guidance on developing an overall corporate strategy for maintaining an ERP system by providing practical advice for planning and managing an ERP upgrade project.
(WHITE PAPER)
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Perceived costs or costly decisions? Learn the right way to leverage value from SAP for Business Intelligence and Performance Management
by IBM
December 2009
- (Free Research) This webcast, featuring Nucleus Research, uncovers research findings from analyzing numerous deployments in business intelligence and performance management within an SAP environment. Discover why many companies are turning to one specific vendor for the benefits it provides over SAP NetWeaver Business Warehouse.
(WEBCAST)
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Understanding and Managing Supply Chain Risk
by SAP AG
January 2006
- (Free Research) Download this white paper and explore new thinking on potential risk to global supply chains and how companies are adopting the statistical methods more commonly associated with finance and insurance. Learn how identifying and profiling risk variables, quantifying risk and using IT solutions can create higher resilience for supply chain management.
(WHITE PAPER)
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Organizational Readiness Challenges Companies Like Yours Face
by SAP AG
January 2009
- (Free Research) This SAP executive insight "Organizational Readiness" explains the organizational readiness challenges that companies face.
(WHITE PAPER)
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ROI Case Study: Crest Animation
by Hewlett-Packard Company
November 2007
- (Free Research) Download this case study and read how Crest Animation eliminated storage bottlenecks, improved productivity, and gained more than $19 Million in benefits with HP StorageWorks Solution.
(CASE STUDY)
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Enabling Software and SaaS Vendors to Gain Competitive Advantage: Partnering with SAP for Business Intelligence and Analytics to Achieve Rapid ROI
by SAP America Inc
November 2009
- (Free Research) On-premises software and SaaS vendors looking to provide BI and analytics functionality have a choice to develop their own components or to partner with an existing BI and analytics vendor. In this white paper, IDC presents evidence showing that a partnership with SAP can result in rapid ROI, improved productivity, innovation and more!
(WHITE PAPER)
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End User Performance - Building and Maintaining ROI
by SAP AG
January 2006
- (Free Research) In this white paper, explore how organizations are achieving strong returns on investment on their information technologie endeavors and investments by emphasizing user performance.
(WHITE PAPER)
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Six Mistakes Companies are Making Today and How You Can Avoid Them
by SAP AG
September 2009
- (Free Research) This paper highlights common mistakes companies make in a down economy and discusses how organizations can use business intelligence to avoid them. Use the self-assessment questionnaire at the end of this paper to determine the level of business intelligence opportunity across your organization.
(WHITE PAPER)
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Presentation Transcript: Ten Steps to Evaluate Google Apps for Lotus Domino Users
by Google Apps
December 2009
- (Free Research) This transcript of the "Ten Steps to Evaluate Google Apps" webcast provides you with 10 steps for organizations that currently use Lotus Notes/Domino to determine if Google Apps is a good fit. Learn how to select a pilot project, calculate ROI and estimate training requirement to assist you in your decision making.
(PRESENTATION TRANSCRIPT)
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10 Steps to Evaluate Google Apps for Lotus Domino Users
by Google Apps
November 2009
- (Free Research) This expert webcast provides you with 10 steps for organizations that currently use Lotus Notes/Domino to determine if Google Apps is a good fit. Learn how to select a pilot project, calculate ROI and estimate training requirement to assist you in your decision making.
(WEBCAST)
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Enhancing Your Infrastructure in an Uncertain Economy to Support Your SOA Business Initiatives
by IBM
January 2009
- (Free Research) This white paper defines the challenges facing today's IT executives and steps you can take now to support your organization’s SOA-based initiatives by cutting costs, leveraging your existing IT infrastructure and improving productivity.
(WHITE PAPER)
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Application Integration Using the SID: A Practical Approach for Project Scoping and Design in Five Steps
by Progress Software
November 2009
- (Free Research) This paper focuses on the creation of an information "exchange" between applications or services in the context of the business process ticketing systems in an enterprise eBonding example. In this paper you will learn about application integration using the SID; Read on to learn a practical approach for project scoping and design in five steps.
(WHITE PAPER)
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Xiotech TCO Calculator
by Xiotech Corporation
November 2009
- (Free Research) The Xiotech Total Cost of Ownership Calculator is designed to provide insight into the true costs of a storage area network (SAN). With Xiotech storage solutions, organizations can realize savings in five target areas. Read about them here.
(ASSESSMENT TOOL)
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7 Ways to Deal with Data Growth from a Cost Standpoint
by i365, A Seagate Company
November 2009
- (Free Research) Is data growth causing higher costs for data storage and backup in your organization? If the answer is yes, then you'll want to read this white paper that features seven ways to deal with data growth from a cost perspective.
(WHITE PAPER)
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Presentation Transcript: The Secret to Maximizing Virtualization ROI in the Dynamic Data Center
by Akorri
November 2009
- (Free Research) This presentation transcript details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.
(PRESENTATION TRANSCRIPT)
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DataCore Software: IDC on Removing Storage-Related Barriers to Virtualization
by DataCore Software Corporation
July 2009
- (Free Research) Virtualization is among the technologies that have become increasingly attractive in the current economic climate, with good reason. Organizations are implementing virtualization solutions to obtain several functional benefits. But achieving these can be challenging.
(ANALYST BRIEF)
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Tiered Storage and Virtualization in the Real World
by Hitachi Data Systems
June 2007
- (Free Research) Does a transition to virtualized tiered storage deliver true value, a fast return on investment (ROI), and verifiable cost savings? This case study documents the specific business and economic value realized by one enterprise company after its first year using new storage architecture built on Hitachi tiered storage.
(CASE STUDY)
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eBook: 6 Essential Strategies For Economizing Your Storage
by Hitachi Data Systems
November 2009
- (Free Research) There are six technologies and strategies for economizing your storage in this ebook. Together they can transform your data center into an economically superior storage environment.
(WHITE PAPER)
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Affordable Consolidation Solutions with VMware and IBM System Storage DS3000 series
by CompuCom and IBM
November 2009
- (Free Research) Consolidating servers with VMware Infrastructure can deliver significant benefits, including: reduced capital and operating costs, infrastructure costs, faster IT response to business demands, improved IT service levels, and more consistent business operations.
(ANALYST BRIEF)
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The Secret to Maximizing Virtualization ROI in the Dynamic Data Center
by Akorri
November 2009
- (Free Research) This webcast details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.
(WEBCAST)
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Business-Driven Virtualization: Optimizing Insight and Operational Efficiency in the Dynamic Datacenter
by Hyper9, Inc.
November 2009
- (Free Research) In this profile you will explore how to maximize future investment returns in more detail and review the key requirements for optimization solutions. You'll then be introduced to the Virtualization Management Maturity Model, an assessment and planning guide for achieving greater operational efficiency at any stage of virtualization.
(WHITE PAPER)
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